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The topics move from basic foundational concepts, to chapters on research, visuals, style, document design, and usability, and finally to specific documents which are cumulatively organized from basic workplace correspondence to more complex documents, technologies, and oral presentations.
All descriptions of and instructions for creating technical documents are accompanied by clear, annotated model documents. In addition, graphic illustrations appear throughout the book to make abstract concepts easy to understand.
Pedagogical features, including chapter opening Learning Objectives, summary Guidelines boxes, real-world Consider This boxes, Case studies, annotated figures, summary marginal notes, and end of chapter Checklists and Projects provide plentiful opportunities to learn and reinforce chapter topics.
Style, Tone, and Email. Audience As Contributor. Social Networking Sites. Job and Professional Networking Sites. Customer Review Sites. Twitter Feeds.
Pearson offers special pricing when you package your text with other student resources. If you're interested in creating a cost-saving package for your students, contact your Pearson rep. John Lannon is Professor Emeritus and former Director of Writing at the University of Massachusetts Dartmouth, where he developed the undergraduate major in professional writing and later co-developed the M. He has authored and coauthored five major textbooks in business communication, rhetoric, and technical communication, book reviews, filmstrips, and environmental documents and instructional software.
He holds a B. His initial training and work was in biomedical science and technology with the USAF. He has served as a communications consultant for various companies and government institutions. He worked seven years in medical laboratories. Paper Bound with Access Card.
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You have successfully signed out and will be required to sign back in should you need to download more resources. Out of print. Technical Communication, 13th Edition. John M. Gurak, University of Minnesota. If You're an Educator Download instructor resources Additional order info. If You're a Student Additional order info. The topics move from basic foundational concepts, to chapters on research, visuals, style, document design, usability, and finally to specific documents basic workplace correspondence to more complex documents, technologies, and oral presentations.
Checklists and Projects provide plentiful opportunities to learn and reinforce chapter topics. Series This product is part of the following series. MyWritingLab Series. New to This Edition.
Chapter 26 "Social Media" has been thoroughly revised with updated coverage of how to use sites like Facebook, LinkedIn, Yelp, and Twitter in the workplace. Chapter 15 "Email and Text Messaging" has been thoroughly revised with a brand new section on text messaging on the job. Technology coverage has been updated throughout the book, including virtual meetings and digital brainstorming in Chapter 5 "Teamwork and Global Considerations" , social media in Chapter 6 "An Overview of the Technical Writing Process" , subject directories and digitized print sources in Chapter 7 "Thinking Critically about the Research Process" , social media in Chapter 19 "Technical Descriptions, Specifications, and Marketing Materials" , using Prezi in Chapter 24 "Oral Presentations and Webinars" , and citing Facebook and Twitter in Appendix A "A Quick Guide to Documentation".
New Digital and Social Media Projects added throughout to emphasize the importance of social media on the job. The Pearson eText version of the Thirteenth Edition comes with over additional assets. Coverage of plagiarism in Chapter 4 "Weighing the Ethical Issues" has been expanded. A new section on style, tone, and e-mail has been added to Chapter 11 "Editing for a Professional Style and Tone". Usability material is now more logically highlighted in Chapter 2 "Meeting the Needs of Specific Audiences" and Chapter 14 "Instructions and Procedures".
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Instructor resource file download The work is protected by local and international copyright laws and is provided solely for the use of instructors in teaching their courses and assessing student learning.
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